NDIS External Complaint Process

If you are not satisfied or do not want to talk to Platinum Allied Health Australia about your complaint, please contact the NDIS Quality and Safeguards Commission.

Complete a complaint contact form which can be downloaded using this link: https://www.ndiscommission.gov.au/participants/complaints

You may get support from your family, a friend or an independent advocate to support you in making a complaint to the NDIS Commission.

• Phone: 1800 035 544 (free call from landlines) or TTY 133 677
• Non-English speakers can contact the NDIS Commission through their Translating and Interpreter Service (TIS) on 131 450
• National Relay Service and ask for 1800 035 544